Archive for the ‘Technology’ Category

What else does your message say?

Monday, July 21st, 2008

I submitted a support ticket on behalf of a client today in their e-commerce system. After filling in the fields and submitting the form, I got this message:

In very alerting red text: \"Your support request has been submitted.\"

At first, I thought I had made a mistake. An exclamation point icon? Bold red text? All of these visual cues tell a completely different story than what the message says.

What do your messages really say in context with visuals? And do you really want for your message to make someone feel undeserved panic, even if it’s just for a couple seconds?

Guide to Internet jargon

Wednesday, November 28th, 2007

When doing internet marketing, it can be very easy to start injecting techno-babble into the conversation. If you’ve worked with an internet marketer, you have probably heard a few words or abbreviations whose meanings you didn’t know.

To help alleviate this, I’ve taken my first stab at writing a glossary of common terms involved with internet stuff.

Guide to Internet Jargon

If you have heard any technie buzzwords and didn’t quite understand them, let me know in the comments so I can add them to the list.

RSS demystified

Tuesday, November 13th, 2007

If you’ve done any reading up on Internet marketing, you’ve probably run across the term RSS. This video by Common Craft does the best job of explaining RSS, so I’ll just leave it up to them.

Now that you know how to use a feed reader, why don’t you subscribe to my feed?