Comments on: FreshBooks’s helpful web registration forms http://www.clearcrystalmedia.com/gc/freshbookss-helpful-web-registration-forms/ using internet marketing to grow your business Mon, 06 Oct 2008 14:10:19 +0000 http://wordpress.org/?v=2.6.1 By: Chris http://www.clearcrystalmedia.com/gc/freshbookss-helpful-web-registration-forms/#comment-98 Chris Mon, 04 Feb 2008 18:42:37 +0000 http://www.clearcrystalmedia.com/gc/freshbookss-helpful-web-registration-forms/#comment-98 Thanks for weighing in, Aaron. From what I've experienced in using your service, I couldn't imagine that you <em>don't</em> do user-centered design! If I were to picture what users do on that screen during tests, I'd imagine that they'd probably bookmark their login page and just click right through to the next step. But nothing replaces knowing for sure through testing. Thanks for weighing in, Aaron. From what I’ve experienced in using your service, I couldn’t imagine that you don’t do user-centered design!

If I were to picture what users do on that screen during tests, I’d imagine that they’d probably bookmark their login page and just click right through to the next step. But nothing replaces knowing for sure through testing.

]]> By: Aaron from FreshBooks http://www.clearcrystalmedia.com/gc/freshbookss-helpful-web-registration-forms/#comment-95 Aaron from FreshBooks Mon, 04 Feb 2008 17:37:56 +0000 http://www.clearcrystalmedia.com/gc/freshbookss-helpful-web-registration-forms/#comment-95 Well, the other thing is that even if you tried to enter your URL into that box, you'd be incapable; they're pre-filled for you, and you can't edit them. There's nothing to do on this page but to bookmark it and sign in. :) At any rate, thanks for that feedback — it's a great point. As per Chris's comment, we actually do usability tests on a regular basis, and it's never come up, but I'll be looking for it now! Well, the other thing is that even if you tried to enter your URL into that box, you’d be incapable; they’re pre-filled for you, and you can’t edit them. There’s nothing to do on this page but to bookmark it and sign in. :)

At any rate, thanks for that feedback — it’s a great point. As per Chris’s comment, we actually do usability tests on a regular basis, and it’s never come up, but I’ll be looking for it now!

]]> By: Chris http://www.clearcrystalmedia.com/gc/freshbookss-helpful-web-registration-forms/#comment-93 Chris Mon, 04 Feb 2008 03:57:52 +0000 http://www.clearcrystalmedia.com/gc/freshbookss-helpful-web-registration-forms/#comment-93 That's a good point. But is someone, whose goal is to get started, really going to notice that detail? (I know, we couldn't answer that question without performing a usability test on a few people, but I think it's worth it to raise the question.) That’s a good point. But is someone, whose goal is to get started, really going to notice that detail?

(I know, we couldn’t answer that question without performing a usability test on a few people, but I think it’s worth it to raise the question.)

]]> By: Simon http://www.clearcrystalmedia.com/gc/freshbookss-helpful-web-registration-forms/#comment-92 Simon Sun, 03 Feb 2008 23:19:03 +0000 http://www.clearcrystalmedia.com/gc/freshbookss-helpful-web-registration-forms/#comment-92 I actually disagree about the first time log-in box. The speech bubble appears to be coming out of the "username" box and is titled "This is your login page". To me, this implies that you need to enter the address of your login page into this field, and not your email address, which is what's actually required. It's a bit misleading. I actually disagree about the first time log-in box. The speech bubble appears to be coming out of the “username” box and is titled “This is your login page”. To me, this implies that you need to enter the address of your login page into this field, and not your email address, which is what’s actually required. It’s a bit misleading.

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