Posts Tagged ‘web usability’

I will be presenting about “discount usability” next week at the Columbus Digital Adobe User Group. Come for food and networking opportunities and stay for 2 presentations about usability and accessibility.

The gist of my presentation: With a little elbow grease, you can figure out where the biggest usability pitfalls are on your website. This type of analysis helps you identify areas where your site’s design is not performing as well as it could be.

Learn how to do it yourself. No need to hire an expensive usability lab to do this high ROI activity!

Place

6500 Emerald Parkway
4th Floor
Dublin, Ohio 43016

Schedule

6:10-7:00 pm: My usability presentation
7:10-8:00 pm: Accessibility presentation by Andrea Hill, Senior Developer at Resource Interactive
8:00 pm: Raffle for $2,100 worth of Adobe software

Hope to see you there!

Technorati Tags: accessibility, adobe, andrea hill, chris peters, columbus, columbus digital, dublin, meeting, networking, ohio, presentation, usability, user group, web usability

I submitted a support ticket on behalf of a client today in their e-commerce system. After filling in the fields and submitting the form, I got this message:

At first, I thought I had made a mistake. An exclamation point icon? Bold red text? All of these visual cues tell a completely different story than what the message says.

What do your messages really say in context with visuals? And do you really want for your message to make someone feel undeserved panic, even if it’s just for a couple seconds?

Technorati Tags: design, marketing, Technology, usability, web usability

Web registration forms are important. These forms are often an early part of your visitors’ experience on your website. If these forms are too cumbersome, your visitors will remain just visitors, instead of going to the next level in the relationship.

I’ve noticed some cool innovations in registration forms, so I thought I’d be nice and share.

First, I’ll be talking about a pleasant experience that FreshBooks provides during their online registration process. Read the rest of this entry »

Technorati Tags: freshbooks, hci, human factors, learnability, marketing, registration, usability, web marketing, web usability